riadhmankai.com

I am a proficient Salesforce Technical Architect, Developer, and Agentforce AI Specialist with over 13 years of experience in the Salesforce ecosystem. With 21 Salesforce certifications, I bring a strong technical background in software engineering, cloud computing, and artificial intelligence, specializing in designing and implementing scalable, AI-driven solutions for large enterprises. My expertise spans governance, architecture, and development for enterprise Salesforce projects supporting thousands of users, with a heavy focus on building and operationalizing Agentforce, Retrieval-Augmented Generation (RAG), and Generative AI solutions.

As an expert in Apex and JavaScript, I also have solid proficiency in Python, Java, and C#, actively leveraging AI-powered development tools to drive innovation and efficiency. I have worked in strategic client-facing roles across both startups and large corporations, ensuring seamless collaboration between business and technical teams to deploy cutting-edge intelligent systems. My experience extends to international projects for global clients, managing distributed teams across the United States, France, Canada, and India. Being fluent in English, French, and Arabic allows me to communicate effectively in diverse professional environments.

My industry experience covers healthcare, the public sector and government, telecommunications, manufacturing, petroleum, and e-commerce (B2B & B2C). I thrive in fast-paced, dynamic environments, leveraging Agile methodologies to drive innovation and efficiency. My technical competencies include design and architecture, technical leadership, code and design reviews, integrations (REST, SOAP), deployment and release management (Git-based processes), and database management (SQL & SOQL).

With hands-on expertise across Salesforce products — including Agentforce AI, Data Cloud, Sales Cloud, Service Cloud, Experience Cloud, Einstein Analytics (Tableau CRM), and Field Service Lightning — I am committed to delivering high-quality, AI-augmented solutions that drive business success.

You can explore my work and contributions here:

• GitHub: https://github.com/riadhmankai

• Trailhead Profile: https://trailblazer.me/id/riadhmankai

• LinkedIn (must be logged in to LinkedIn to view): https://www.linkedin.com/in/riadhmankai